Sunray Trading Company Brand: Trade My Wealth
At Sunray Trading Company, we value your trust in our brand, Trade My Wealth. Our goal is to ensure your satisfaction with every product you purchase. To make your shopping experience as seamless and transparent as possible, we have created a fair and flexible return and refund policy.
Eligibility for Return
We understand that sometimes things don’t go as planned, and we’re here to help. You may return any product purchased directly from Trade My Wealth under the following conditions.
Conditions.
The product should be unused, in its original packaging, and with all original tags attached. Proof of Purchase: Please provide a valid receipt or order confirmation to verify the purchase. Non-Returnable Items Certain items cannot be returned, including Products that have been personalized or customized upon request. Perishable goods such as food or flowers. Items marked as final sale at the time of purchase. Digital goods or gift cards. How to Initiate a Return To start a return:
Contact Us:
Email us at trademywealth.com@gmail.com or call our customer service team at 93508-75877 within the return period. Approval: Our team will assess your request and provide a return authorization, along with instructions for sending your product back. Shipping: You will be responsible for the shipping costs of returning the item unless it is damaged or defective upon arrival. Refund Policy Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund.
Approved Refunds:
If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within 7–10 business days. Partial Refunds: In some cases (e.g., items not returned in their original condition or items returned after the 30-day window), we may issue a partial refund.
Exchange Option
If you prefer an exchange rather than a refund, we can assist you with that as well, subject to product availability. Damaged or Defective Products Your satisfaction is our priority. If you receive an item that is damaged, defective, or incorrect, please notify us within 48 hours of receiving your order. We will arrange for a replacement or a full refund, including any shipping costs incurred.
Late or Missing Refunds
If you haven’t received your refund after 2 business days.
Check Your Bank Account:
It may take some time for the refund to be officially posted. Contact Your Credit Card Company: Processing times can vary based on the financial institution. Contact Us: If you’ve done all of the above and still have not received your Trademywealth.com@gmail.com refund, please email us and we will help resolve the issue promptly.
Return Shipping Address
Please send all approved returns to Sunray Trading Company 259,1st Floor Green Square Market, 125001 Customer Trust Commitment At Trade My Wealth, your satisfaction and trust are the pillars of our business. We are committed to delivering premium products with the highest level of service. If you ever encounter any issues or have questions, don’t hesitate to reach out. We’re here to ensure your experience with us is nothing short of excellent.
Thank you for choosing Trade My Wealth.
For any further assistance, contact us at
Email: trademywealth.com@gmail.com
Phone: 93508-75877
Sunray Trading Company reserves the right to modify this policy at any time without prior notice, but we will always strive to provide transparency and fairness in all dealings with our valued customers.